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September 2009 Newsletter


Microsoft Dynamics CRM
Product News

Microsoft Dynamics CRM Rollup 6 Now Available!

Microsoft has released Update Rollup 6 for Microsoft Dynamics CRM 4.0. The update includes bug fixes and performance enhancements packaged together for easy deployment.

Update Rollup 6 is available for all languages that are supported by Microsoft Dynamics CRM 4.0. Rollup is available for download here:
Update Rollup 6 for Microsoft Dynamics CRM 4.0 (KB 970148)

For more information about this release, see Microsoft Knowledge Base article 970148: Update Rollup 6 is available for Microsoft Dynamics CRM 4.0.
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For help installing the newest update,contact Kyle at Webfortis!


On the Horizon...

OutlookOctober 2009 will bring the NEW Outlook Client! This new version promises SIGNIFICANTLY improved performance (no more crashes, higher tolerance, etc.).

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twitterThe new Social Media Accelerator for Microsoft Dynamics CRM is due out this month... Watch your inbox for a special announcement when it becomes available.

 


Webfortis News

Our Second book is now complete and ready for pre-order!!!  It is set for release at the end of this month, so order early.

Book 4    

        Pre-Order Your Copy Here...

 

 


Important Links

CustomerSource

Microsoft Knowledge Base

Microsoft Dynamics Community

Subscribe to Insights 


Tips & Tricks

WorkflowWorkflow for CRM

Have you ever wished there were just a few more hours in the day?  You are not alone!  Attend our Free Workflow Workshop and find out how you can work better and more efficiently. You will learn how to get back some of those hours spent on repetitive tasks.

For more information call Webfortis at (916) 712-5451,
or send your request to mailto:info@webfortis.com?subject=Workflow Workshop


Webfortis
Key Contacts

Marc Wolenik
CEO
marc@webfortis.com

Patrick Austin
Integrations Division Manager
patrick@webfortis.com

Beth Armendariz
CRM Online Division Manager
beth@webfortis.com

Kyle Mattila
Technical Support Specialist
kyle@webfortis.com

Suzanne Miller
Project Coordinator
suzanne@webfortis.com

 

Company Contact Information:

Office: (916) 712-5451
Tollfree: (866) 279-5215
Fax: (916) 290-0401
Website:
www.webfortis.com

 



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Upcoming Events

FREE Monthly Webcasts

Webfortis now offers monthly webcasts showcasing Microsoft Dynamics CRM 4.0 and Microsoft Dynamics CRM Online fuctionality.

Join us each month to learn how you can get the most out of your Microsoft Dynamics CRM system.  

Register here if you would like to attend.

September Event Pic 

 If you need additional information contact Suzanne at Webfortis
 

Phrase of the Month

Application Portfolio Management (APM)
Application portfolio management (APM) is a framework for managing enterprise IT software applications and software-based services. APM provides managers with an inventory of the company's software applications and metrics to illustrate the business benefits of each application.

An APM system uses a scoring algorithm for generating reports about the value of each application and the health of the IT infrastructure as a whole. By gathering metrics like an application's age, how often it's used, the cost it takes to maintain it and its interrelationships with other applications, a manager can use more than just an educated guess to decide whether or not a particular application should be kept, updated, retired or replaced.

According to NASA's Office of the Chief Information Officer :

"[APM] is really about implementing a repeatable process to assess what we have, and, if an application is not performing or does not meet our architectural requirements, eliminating it and replacing it with a better performing application. We're doing it to try and reduce the money we spend on maintaining existing applications (that don't perform well) and freeing up that money to invest in new and better performing applications."

Contact Beth at Webfortis to get your copy of "Microsoft Online Services Business Value Whitepaper"