February 2010 Webfortis CRM Newsletter

This Month: Interested in attending Convergence? (April 24-27 in Atlanta)

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Microsoft Dynamics CRM Product News Registration Is Open Join us for the premier Microsoft Dynamics® event of the year! We at Webfortis wanted to let you know that registration is now open for Convergence® 2010 Atlanta conference! We're excited to offer you this unique opportunity to learn from peers, Microsoft experts, and industry leaders. Attend with us and learn how to use the full capabilities of your Microsoft Dynamics business management solutions to keep your business at peak performance. Five Great Reasons to Attend Convergence 2010 Atlanta: Learn how you can get the most out of your Microsoft Dynamics solution. Get up-to-date on the latest Microsoft products and technologies.  Network with Microsoft product experts and your peers. The event is cost-effective, convenient, and designed to meet your needs. Learn the Microsoft strategy and future plans for your Microsoft Dynamics software. Experience an event designed to deliver the most relevant information for your business needs, with content driven by users like you. Early Session List can be found here: http://www.msconvergence.com/Topic/List Discounts: Register before March 3, 2010 to Get the Early Registration Discount! Webfortis will be offering volume discounts as well! For more information contact Taylor at Webfortis! On the Horizon... Roll Up 9 Roll up 9 should be ready for release by February 11, 2010.  Watch for the announcement to be delivered to your inbox as well as a blog post for more information. Webfortis News To meet the demands of our growing business, and to ensure that our customers continue to receive excellent customer service, Webfortis has expanded our team with a few new members.  They are denoted with an asterik under the "Key Contacts" section of this newletter. ________________________________________ Our Second book is complete and available. Order Your Copy Here... or request a free sample chapter from Kyle by emailing him at kyle@webfortis.com or by calling him at (916) 712-5451. Important Links CustomerSource Microsoft Knowledge Base Microsoft Dynamics Community Subscribe to Insights

Tips & Tricks Entering Dates in CRM... As most are already aware, it is faster and easier to populate a date field by manually typing in the date instead clicking on the calendar button. What most people don't know, is that you only need to type in the month and day and CRM will auto-populate the year once you tab to the next field. CRM will fill in the current year if the month/day has not yet passed. It will fill in the next year if the month/day has already passed for the current year. Webfortis Key Contacts Marc Wolenik CEO marc@webfortis.com Scott Mangelson* VP of Sales & Business Development scott@webfortis.com Raj Bhaiya* Senior Architect raj@webfortis.com Patrick Austin Integrations Division Manager patrick@webfortis.com Beth Armendariz CRM Online Division Manager beth@webfortis.com Kyle Mattila Technical Support Specialist kyle@webfortis.com Suzanne Miller Project Coordinator suzanne@webfortis.com Abigail Smyth Marketing Specialist abigail@webfortis.com Tom Fransechine* Technical Support tom@webfortis.com Taylor Wilson* Project Coordinator taylor@webfortis.com Company Contact Information: Office: (916) 712-5451 Tollfree: (866) 279-5215 Fax: (916) 290-0401 Website: www.webfortis.com Webfortis is connected... follow us!

Upcoming Events

FREE Monthly Webcasts

Webfortis offers monthly webcasts, on the 3rd Thursday of each month, showcasing Microsoft Dynamics CRM 4.0 and Microsoft Dynamics CRM Online fuctionality.  Unless otherwise noted, webcasts are from 11:00-Noon (PST).

Join us each month to learn how you can get the most out of your Microsoft Dynamics CRM system.  Register here to attend.

If you need additional information contact Taylor at Webfortis

Phrase of the Month

Hot Desking

Hot desking is a work space sharing model in which employees outnumber desks. In some such environments, each work station has its own computer and the worker logs into a virtual desktop. In other implementations, workers have notebook computers that they bring to work with them or store in a locker on the premises, along with any personal effects.

The hot desking model was deployed in some workplaces in the late 1980s and early 1990s. However, because technology to make the model viable was not fully developed, the system was not widely adopted. Factors behind renewed interest in hot desking include improved communications, collaboration and virtualization technologies in conjunction with an increasingly mobile workforce and financially stressed enterprises.

From a managerial perspective, hot desking is attractive because it can cut overhead costs significantly. However, the concept won't work in environments where employees are expected to be in the office most of the time. Furthermore, for some employers, the cost benefits are outweighed by the lack of ability to monitor employee activities. For employees, the system also has both drawbacks and benefits. Many workers are reluctant to give up personal space but others are happy to have more flexibility.

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